Professional Animal Works (PAW)

Complete facility management platform designed for modern pet care operations. Streamline bookings, manage customer relationships, and give pet parents real-time access to their pets through our mobile app, PAW.

License Plans

Choose the plan that fits your facility today and scale without switching platforms.

Starter

$50/month
  • Single-facility management
  • Mobile web-app & customer portal
  • Integrated payments (includes processing)
  • Marketing, notifications, meal planning
  • Retail, staff, & daily activities management
  • Live support, training platform, reservations
  • Seamless onboarding, marketplace listing
  • TreatTap addon (+$25/mo)
  • 20% platform fee (includes payment processing)
Most Popular

Business

$250/month
  • Unlimited facilities & locations
  • TreatTap included (no addon)
  • Unlimited facility users
  • Unlimited customers
  • Everything in Starter included
  • 10% platform fee (includes payment processing)

For Facilities

Everything you need to run a modern pet care facility, from booking to billing

Operations

Command your day

Real-time scheduling, occupancy, and staffing signals keep your team aligned without juggling spreadsheets.

  • Drag-and-drop scheduling with shift coverage insights
  • Live occupancy, capacity, and revenue KPIs
  • Automated reminders for staff and pet parents
Revenue

Bill without friction

Close out daycare, boarding, and add-ons with subscription-ready invoices synced to Stripe from day one.

  • Point-in-time invoices plus recurring billing
  • Transparent platform fees with daily reconciliation
  • Automated compliance logs and audit trails
Experience

TreatTap & guest delight

Give pet parents the moments that matter with repeatable, staff-led TreatTap sessions.

  • Live requests routed to the right team member
  • Enrichment templates for walks, play, and calm breaks
  • Two-way notes saved to each pet profile

For Pet Parents

Seamless experience connecting you with your pet throughout their stay

Booking

Frictionless scheduling

Pet parents reserve daycare, boarding, and services in seconds with the same profile they use for TreatTap.

  • Mobile-first flows with saved pet preferences
  • Intake questions tailored to each facility
  • Live availability synced to your team calendar
Connection

Stay close from anywhere

Real-time TreatTap video moments and progress notes keep families part of each stay.

  • Join sessions instantly—no extra downloads
  • Two-way messaging with staff during each visit
  • Highlights saved back to the pet timeline
Transparency

All the details, always

Give parents confidence with real-time updates, billing clarity, and simple add-on approvals.

  • Notifications for check-ins, meds, and pickups
  • Upfront pricing for packages and extras
  • Secure payments and account management

License Requirements

Ensure you meet our standards for professional pet care services

Business Ownership

  • Owner, manager, or authorized representative
  • Applying on behalf of your operated facility
  • Able to review licensing and insurance docs

Billing Setup

  • Connect Stripe during signup (or we help you create one)
  • Starter: TreatTap+ optional add-on when you’re ready
  • Business: TreatTap+ and onboarding concierge included

Business Verification

  • Exterior photo or layout for facility review
  • License and insurance verification
  • Commitment to positive, enrichment-first care

Frequently Asked Questions

Get answers to common questions about PAW licensing and services

What is PAW?

PAW (Professional Animal Works) is an all-in-one operating system for pet care facilities. Manage bookings, billing, staff, and customer experiences from a single command center built for multi-location growth.

How does TreatTap work?

TreatTap lets pet parents schedule live enrichment sessions. Staff stream short, guided check-ins through PAW while logging notes and add-ons that flow back into each pet’s profile.

What plans are available?

Starter is $50/month with a 20% platform fee and optional TreatTap+. Business is $250/month with a 10% platform fee and TreatTap+ included for every facility you operate.

Do I need special hardware?

No custom hardware required. Most teams use tablets or existing facility cameras for TreatTap streams—we provide setup checklists and best practices during onboarding.

Can I manage multiple facilities?

Yes. Business includes consolidated reporting, parent account sharing, and TreatTap permissions across locations so regional teams stay aligned.

How long does onboarding take?

Most facilities go live within 2 weeks. We handle data migration, Stripe setup, and TreatTap training so you can launch without disrupting day-to-day operations.

What support is included?

Starter includes email and chat support during business hours. Business adds priority response times, quarterly business reviews, and a dedicated success manager.

How secure is the platform?

PAW is built on multi-tenant data isolation with encryption in transit and at rest. Access controls, audit logs, and regular security reviews ensure compliance with industry best practices.